企業社會責任管理體系

一、企業社會責任觀 Outlook on Corporate Social Responsibility

萬達集團把做社會企業作為企業追求的最高目標。企業為社會而存在、發展，發展的終極目標是為社會服務、為社會做貢獻。

Wanda Group regards being a social enterprise as its highest objective.Companies exist and develop for the sake of society,and the ultimate aim of their development is to serve and make contributions to society.

二、企業社會責任管理機構

Distribution of Corporate Social Responsibility Management Work

萬達集團總裁辦公會負責研究、制定萬達集團的企業社會責任戰略、目標及發展規劃，策劃重大企業社會責任活動，發布年度企業社會責任報告。

The President's Office Committee of Wanda Group is responsible for researching and formulating the Group's social responsibility("CSR")strategies,objectives,and development plans.It is also responsible for planning out major CSR events and issuing the annual CSR report.

萬達集團企業文化中心負責萬達集團企業社會責任工作的組織協調和規劃的具體落實，指導各子公司開展企業社會責任相關工作。

Wanda Group's Corporate Culture Center is responsible for organizing,coordinating,and planning the specific implementation of the Group's CSR work in addition to providing guidance to the Group's subsidiaries as they implement their own CSR efforts.

萬達集團建立了全媒體宣傳平臺，包括集團官網、月刊雜志、手機報、電梯視頻、移動客戶端等，覆蓋全面、及時有效地傳播萬達的社會責任理念，展示優秀社會責任實踐，宣傳“萬達義工”精神。

Wanda Group has established a multimedia promotional platform that includes the Group's official website,a monthly internal magazine,mobile phone news,elevator news,and its own mobile phone application.With comprehensive coverage,this platform promptly and effectively communicates Wanda's philosophy of social responsibility,showcases outstanding examples of CSR achievements,and promotes the "Wanda volunteer" spirit.

三、企業社會責任管理制度 Corporate Social Responsibility Management Policies

萬達集團建立了企業履行社會責任的制度體系，包括《慈善捐贈管理規定》、《扶貧、義工活動管理規定》等。

Wanda Group has established a system of policies for CSR fulfillment.These include Administrative Regulations for Charitable Donations and Administrative Regulations for Poverty Relief and Volunteer Events.

四、利益相關方管理 Stakeholder Management

萬達集團是全球經營的大型企業集團，擁有10萬名員工，超過1萬家合作商家。萬達在中國100多個城市擁有經營項目，2013年有12.2億人次的顧客進入萬達廣場購物消費。萬達集團的經營管理對眾多利益相關方產生持續影響，萬達集團通過與各利益相關方進行溝通和交流，明確利益相關方的要求與期望，并做出積極回應。

Wanda Group is a large global conglomerate.Aside from its 100,000 employees and over 10,000 partner businesses,it also operates projects in more than 100 cities across China.In 2013,customers made 1.22 billion visits to Wanda Plazas.The operational management of Wanda Group has a continuous impact upon a great many stakeholders.Through communication and exchange with stakeholders,Wanda Group clarifies and actively responds to their requirements and desires.